1. Information We Collect

a. Information You Provide

When you interact with us, you may provide:

• Your name, email address, phone number

• Business or project details

• Messages or files submitted through forms

b. Information We Collect Automatically

When you browse our site, we may collect:

• IP address, browser type, device information

• Pages visited, time spent, and referral sources

• Location data (approximate)

We may use cookies and similar tracking technologies to collect this data for analytics and performance improvement.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services

• Communicate with you and respond to inquiries

• Send updates, offers, or newsletters (if opted in)

• Analyze site traffic and user behavior

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data.

We may share it with trusted third-party providers (like analytics tools, CRM systems, or email platforms) strictly for service delivery and business operations.

We may also share data when required by law or to protect our rights.

4. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal and regulatory obligations

• Support business operations

You may request deletion of your data at any time.

5. Your Rights

You have the right to:

• Access, update, or delete your data

• Opt out of marketing communications

• Withdraw consent where applicable

To exercise these rights, contact us at: privacy@markflow.agency

6. Cookies & Tracking

We use cookies to:

• Enhance site performance

• Analyze user interactions

• Personalize content and ads

You can manage cookie preferences in your browser settings. Some features may not work properly without cookies.

7. Data Security

We implement appropriate technical and organizational measures to protect your data.

However, no online system is 100% secure. We cannot guarantee absolute security, but we do our best to keep your information safe.

8. Third-Party Links

Our website may link to third-party websites.

We are not responsible for their privacy practices. Please review their policies before submitting personal data.

9. Children’s Privacy

Our services are not directed to individuals under 13.

We do not knowingly collect data from children. If you believe we’ve collected such data, please contact us for removal.

10. Updates to This Policy

We may update this policy occasionally.

Changes will be posted on this page with an updated “Effective Date”. We recommend checking periodically for updates.

11. Contact Us

For any privacy-related questions or concerns: ajoy.sayhello@gmail.com